Referrals

What is the Referral Program?

Drove Rides Referral Program is a way for existing users to invite their friends, family and loved ones to join Drove. Both the referrer and referee receive rewards when the referee completes their first ride.

Benefits for Everyone:

• Referrers earn rewards for bringing new users
• Referees get a welcome bonus for joining
• Drove grows its user base through word-of-mouth

Two Types of Referrals:

• Rider-to-Rider Referrals – Existing riders refer new riders
• Driver-to-Driver Referrals – Existing drivers refer new drivers

How the Referral Program Works

Step 1: Referrer Shares Invite Code

Existing users find their unique referral code in the app and share it with friends via text, email, or social media.

Step 2: Referee Joins Using Code

New users enter the referral code during signup to link themselves to the referrer.

Step 3: Referee Takes First Ride

The new user must complete their first ride to trigger the reward process.

Step 4: Rewards Are Given

Both users receive their rewards automatically after the first ride is completed.

Reward System Explained

Types of Rewards:

• Referrer Reward – Given to the person who shared their code
• Referee Reward – Given to the new user who joined with a code

Reward Options:

• Cash Bonus – Direct money added to user’s wallet

Example Rewards:

When a new user joins with a referral code and completes their first ride worth $150:

• Referrer gets: $15 cash bonus (10% of ride amount)
• Referee gets: $7.50 cash bonus (5% of ride amount)

Important: Rewards are only given after the referee completes their first ride, not just for signing up.

Admin Configuration

Setting Up Referral Program

1. Go to Admin Panel → Settings → Referral section
2. Enable or disable the referral program
3. Set reward percentages for referrers and referees
4. Set minimum ride amount requirements

[Referral Settings Page – Shows configuration options for rewards]

Referral Settings Configuration

Monitoring Referral Activity

1. Go to Admin Panel → Referrals
2. Overview: Total referrals, rewards, and status breakdown (Pending, Credited, Trash).
3. Referral Table: Referrer, referred user, ride amount, bonus, status, created/credited dates.
4. Filters/Search: Sort by status, referrer, date; search by name or email.
5. Stats: Top referrers, total rewards, and program performance insights.

Referrals Details

How Rewards Are Calculated

The system automatically calculates and distributes rewards:

1. When a new user signs up with a referral code, the connection is recorded
2. When that user completes their first ride, the system checks the referral link
3. Rewards are automatically added to both users’ accounts
4. Users receive notifications about their rewards

Calculation Example:

Sarah refers her friend Owuraku using her referral code:

• Owuraku signs up with Sarah’s code
• Owuraku takes his first ride worth $200
• System automatically adds $20 to Sarah’s wallet (10%)
• System automatically adds $10 to Owuraku’s wallet (5%)

Default Settings:

• Minimum Ride Amount: $100
• Referrer Bonus: 10% of ride amount
• Referred User Bonus: 5% of ride amount

Real-Life Examples

Example 1: Simple Referral

Situation: Mike wants to invite his colleague Lisa to try Taxido.

Process:

• Mike shares his referral code with Lisa
• Lisa downloads the app and enters Mike’s code during signup
• Lisa takes her first ride worth $120
• Mike receives $12 cash bonus (10%)
• Lisa receives $6 cash bonus (5%)

Example 2: Driver Referral

Situation: Driver Alex refers another driver to join Taxido.

Process:

• Alex shares his referral code with another driver
• New driver signs up using Alex’s code
• New driver completes first ride worth $180
• Alex receives $18 cash bonus (10%)
• New driver receives $9 cash bonus (5%)

Key Points to Remember

For Administrators:

• Rewards are configurable and can be changed anytime
• Program can be enabled/disabled with one setting
• Detailed reports show program effectiveness
• Minimum ride requirements can prevent abuse

For Users:

• Referral codes are unique to each user
• Rewards only come after the referred person’s first ride
• Both parties must be new to receive rewards
• Referees can’t use their own referral code
• Rider referrals only work with other riders
• Driver referrals only work with other drivers

Program Rules:

• One referral code per user
• Rewards only for first-time users
• Rewards only after first completed ride
• No rewards for fraudulent activity
• Each user can only receive referral rewards once

Requirements and Warnings

Eligibility Requirements:

• Referrers: Must be active users with valid accounts
• Referees: Must be completely new users (never had an account)
• Ride Amount: Must meet minimum requirement ($100 default)
• User Type Matching: Riders refer riders, drivers refer drivers

Important Warnings:

• Self-referral is not allowed (using your own code)
• Cross-type referrals are not allowed (rider cannot refer driver)
• Each referral code can only be used once per referee
• Rewards are only given for the first completed ride
• Abuse of the system may result in account suspension

Fraud Prevention Measures:

• System validates all referral connections
• Duplicate referrals are automatically blocked
• Ride amount verification prevents abuse
• Account status checks ensure valid users