Incentive Reports

What is the Driver Incentive System?

The Driver Incentive System is a reward program that gives drivers extra money for completing rides. It helps drivers earn more while encouraging good service and consistent work.

Key Benefits:

• Drivers earn extra money automatically
• Rewards are based on completed rides
• System works for both daily and weekly goals
• Different rewards for different vehicle types and areas
• 5 levels of rewards based on experience

How the Incentive System Works

Basic Concept

When drivers complete rides, they automatically earn incentives based on:

• How many rides they complete
• What type of vehicle they use
• Which area they’re working in
• Whether they meet daily or weekly targets

Two Types of Incentives

1. Daily Incentives

Drivers can earn rewards every day based on how many rides they complete that day.

• System checks at the end of each day
• Rewards are automatically added to driver’s wallet
• Based on daily ride targets

2. Weekly Incentives

Drivers can earn bigger rewards for meeting weekly targets.

• System checks at the end of each week (Sunday)
• Usually larger rewards than daily incentives
• Based on total rides completed during the week

Example:

If a driver completes 10 rides in a day, they might earn $10 extra. If they complete 50 rides in a week, they might earn $60 extra.

5 Levels of Incentives

Drivers progress through 5 levels based on their experience. Each level has a fixed incentive amount per ride.

Level	Name	Rides Needed	Fixed Incentive Amount
Level 1	Entry	0-25 rides	$2.00 per ride
Level 2	Standard	26-100 rides	$3.00 per ride
Level 3	Experienced	101-300 rides	$3.00 per ride
Level 4	Professional	301-600 rides	$3.50 per ride
Level 5	Elite	600+ rides	$4.00 per ride

How Levels Work: Drivers automatically move to higher levels as they complete more rides. No action needed – the system tracks progress automatically. Higher levels give fixed higher amounts per ride, not multipliers.

Vehicle Type & Zone Based Rewards

Vehicle Type Rewards

Different vehicles can have different incentive amounts:

• Economy Cars: Standard incentive rates
• Comfort Cars: Slightly higher fixed amounts
• Luxury Cars: Higher fixed amounts
• Premium SUVs: Highest fixed amounts

Zone-Based Rewards

Different areas can have different incentive rates:

• Busy Downtown Areas: Extra fixed amounts to encourage drivers
• Airport Zones: Special fixed rates for airport rides
• Suburban Areas: Standard or reduced fixed amounts
• Event Zones: Temporary higher fixed amounts during concerts, sports, etc.

How Incentives Are Calculated

Calculation Process

The system calculates incentives when a ride is completed:

1. When a ride is marked as completed, the system checks if it qualifies for incentives
2. The system determines the driver’s current level based on total completed rides
3. It calculates the fixed incentive amount based on the driver’s level
4. The incentive is automatically credited to the driver’s wallet

Example Calculations

Example 1: New Driver, Economy Car, Regular Zone

• Driver Level: Level 1 (0-25 rides completed)
• Fixed Amount: $2.00 per ride
• Rides Completed Today: 5 rides
• Daily Incentive Earned: 5 × $2.00 = $10.00

Example 2: Elite Driver, Luxury Car, Busy Zone

• Driver Level: Level 5 (600+ rides completed)
• Fixed Amount: $4.00 per ride
• Rides Completed This Week: 35 rides
• Weekly Incentive Earned: 35 × $4.00 = $140.00

Technical Details:

The system uses the IncentiveCalculationService to process incentives. When a ride is completed:

1. The system retrieves the driver’s progress for the current period (daily/weekly)
2. It increments the ride count for that period
3. It checks if the driver has achieved any new levels based on their total rides
4. For each achieved level, it creates an Incentive record with the fixed amount
5. The fixed amount is credited to the driver’s wallet

Admin Panel Configuration

Administrators can set up and manage the incentive system through the admin panel.

Where to Find Settings

Navigate to: Admin Dashboard → Reports → Incentive Reports

[Admin Dashboard Navigation Screenshot]

Configuration Options

1. Vehicle Type & Zone Settings

For each combination of vehicle type and zone, administrators can set:

• Enable Incentives: Turn incentives on/off for this combination
• Period Type: Choose daily, weekly, or both
• Target Rides: How many rides needed to earn incentive
• Incentive Amount: Fixed amount per ride for this combination

Configuration screen for vehicle type and zone settings

2. Level Configuration

For each level, administrators can set:

• Level Number: 1 through 5
• Target Rides: How many rides needed to reach this level
• Fixed Amount: Fixed money amount per ride at this level

Configuration screen for level settings with fixed amounts

3. Global Settings

Some settings are controlled in the main settings area:

• Enable Driver Incentives: Turn entire system on/off
• Daily Incentive Enabled: Enable/disable daily incentives
• Weekly Incentive Enabled: Enable/disable weekly incentives

Main settings screen with global incentive options

Important: Changes to settings take effect immediately for new rides. Existing rides are calculated with the settings that were active when the ride was completed.

For Drivers – What You Need to Know

• No Special Action Needed: Just complete rides normally – incentives are automatic
• Check Your Wallet: Incentives appear in your wallet automatically
• Progress Tracking: Complete more rides to reach higher levels with better fixed amounts
• Work in High-Incentive Zones: Some areas pay more – check your app
• Drive Popular Vehicle Types: Some cars have higher fixed amounts

Pro Tips:

• Complete your daily targets for consistent extra income
• Work during busy times and in busy areas
• Keep good ratings to qualify for premium vehicle incentives
• Check the app for special event bonuses

For Administrators – Managing the System

Setting Up Incentives

1. Go to the Incentive Reports section
2. Select a vehicle type and zone combination
3. Set the period type (daily/weekly)
4. Define target rides and fixed incentive amounts
5. Configure the 5 levels with appropriate fixed amounts per ride
6. Save settings

Monitoring Performance

The admin panel shows:

• Which drivers are earning the most incentives
• Which zones and vehicle types are most popular
• Overall incentive spending
• Driver progression through levels

Incentive reports dashboard showing performance metrics

Best Practices

• Start Simple: Begin with basic daily incentives
• Monitor Costs: Watch total incentive spending
• Adjust Based on Results: Increase fixed amounts in areas with driver shortages
• Reward Loyalty: Use level system to keep experienced drivers

Common Questions

Q: When are incentives paid?

A: Daily incentives are paid at the end of each day. Weekly incentives are paid at the end of each week.

Q: How do I know if I earned an incentive?

A: You’ll see the incentive amount added to your wallet balance. You’ll also receive a notification.

Q: Can I lose an incentive I earned?

A: No. Once you complete the required rides, the incentive is guaranteed.

Q: Do cancelled rides count toward incentives?

A: No, only completed rides count toward incentive targets.

Q: How do I reach higher levels?

A: Just keep completing rides. The system automatically tracks your progress and moves you to higher levels.